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  • Who can joint?
    You should: - be at least eighteen (18) years old - be a legitimate Philippine resident, - have a valid Philippine government-issued ID, and - have an active email address.
  • How can I sign up?
    How can i sign up for the program? -You can sign up with your email address or use the soical account such as Google account or Facebook Account - you may apply for a redrabbit membership by creating an account at https://www.redrabbitwear.com - you must have only one (1) email address registered for the program and one redrabbit membership account linked to that email address.
  • When is my order proccessed?
    All orders are processed after payment has been confirmed. Orders are processed within 2 business days from 8:00 AM-3:00 PM, Monday to Saturday. Orders placed on Sundays or holidays will be considered orders placed on the next business day.
  • When will i got my order?
    You will be notified via text or email with your tracking number once your package has been picked-up by our courier. After which, control of your package's arrival is turned over. For shipments across the Philippines: Standard and COD shipments usually take anywhere from 2 to 5 business days depending on your location. Express shipments usually take 1-3 business days.
  • What are my payment options?
    We accept PayPal Express Checkout, Dragonpay, BDO/BPI Bank Deposit, GCash, and Wechat, Alipay. More Details. Click HERE
  • How do you use a discount coupon?
    Upon checkout, those with promotional discount coupon or special reseller discount coupon can apply their code by entering it into the Discount field. On desktops the Discount field is found on the right side of the screen:
  • What shall I do if i received damaged/ wrong items?
    We try our best to ensure that all products are properly wrapped to prevent breakage. In case of receipt of damaged items, please report this to us within 24 hours of receiving your order. For exchange the item, please click the "Memeber Area" drop down menu, select "my orders" you will find the 'Return & Exchange" Buttom at left side of screen. Or Click HERE.
  • Can I cancel my orders?
    Yes. You are entitled to cancel Your Order within 14 days without giving any reason for doing so from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. For exchange the item, please click the "Memeber Area" drop down menu, select "my orders" you will find the "Cancellation" Buttom at lest side of screen. Or Click HERE. We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Conditions for Returns In order for the Goods to be eligible for a return, please make sure that: The Goods were purchased in the last 14 days The Goods are in the original packaging The Goods were not used or damaged You have the receipt or proof of purchase The following Goods cannot be returned: The supply of Goods made to Your specifications or clearly personalized. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law. Returning Goods You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
  • What is the qualification as a reseller?
    Any One can apply to a reseller. More Details, Please Click HERE.
  • Why shall I became a reseller? What is my benefit as a Reseller?
    1) You can do business without capital, wherehouse, stocks, logistic work. We will do all for you. beside you can work at your own hours. 2) What you do, Just sell, we will do all rest for you. Reminder: dont forget input your Reseller Id when you sell the products. You will get the commission from your sale. The percentage of commisson is 10% ~15% depended on the monthly sale and pay every 10th of following month. More Details, Please Click HERE.
  • Where can I sell these products?
    You can sell at your own way by introducing our wesite. or sell though your social media such like facebook, viber, messeger etc.or friends directly. While you are NOT allowed to sell on the ecommecial platform such as Lazada, Shopee or Ebay and other ecommecial platform.
  • Why does my customer order through me not directly order from your website?
    As reseller, you will have exlusive discount coupon for your customers. If they order directly by themself. They can not get such discount. This coupon is exclusive for RESELLER ONLY.
  • Can I sell at own price?
    No, its NOT allowed. You only can sell at published price in our website.

Frequently asked questions

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